lumivarexion

Privacy Policy Commitment Statement

Protecting your privacy and transparency is our ongoing promise.

Introduction to Our Privacy Policy

At lumivarexion, we care deeply about your privacy and the trust you place in our brand. This Privacy Policy explains how we collect, use, and protect your personal information as you interact with our services in Australia.

We aim to offer transparency in our data practices and give you clear choices about your information. By using lumivarexion.com, you agree to the data collection, use, and disclosure described in this policy.

How We Collect Your Data Responsibly

We collect personal data to provide our services, enhance your experience, and comply with applicable Australian law.

Information You Provide Directly

  • • Details from contact forms, including your name and email address.
  • • Responses or feedback submitted via surveys or questionnaires.
  • • Information provided in comments or interactive site features.
  • • Messages or requests sent to our support or customer service team.
  • • Any data you voluntarily submit while navigating our website.

Information We Collect Automatically

  • • Browsing activity and device information, such as IP address.
  • • Usage data collected through analytics and performance tools.
  • • Cookies or similar technologies that track site functionality.
  • • Location data from your device with applicable consent.
  • • Other technical data necessary for website optimisation.

How We Use Your Personal Information

We use your data to deliver content, communicate, improve our services, and ensure legal compliance.

  • • Personalise your website experience and offer relevant content.
  • • Send service updates, newsletters, or information you’ve requested.
  • • Monitor engagement and develop new features.
  • • Enhance cybersecurity, fraud prevention, and safety.
  • • Comply with legal and regulatory obligations in Australia.
  • • Manage contests, promotions, or community features.
  • • Respond to your requests and feedback efficiently.

Our Assurance: We follow industry standards for security and privacy, taking care to handle your data lawfully and transparently at all times.

When and How We Share Data

We only share your personal data with trusted partners to fulfil our services and meet legal requirements.

Third-Party Service Providers

We work with data processors who enable analytics, hosting, and communication services. These parties access data only as needed.

Legal and Regulatory Obligations

We may disclose your information when required by Australian law or legal process.

Anonymous Statistical Reports

Site usage data may be aggregated for analytics and reporting.

Your Data Rights and Choices

You can access, correct, update, or request deletion of your data. To exercise these rights, contact us via the details below.

  • • Request a copy of your personal data held by us.
  • • Ask us to correct inaccurate or incomplete data.
  • • Request removal of your personal information from our records.
  • • Obtain your data in a structured, portable format.
  • • Object to certain types of processing for direct marketing.
  • • Request restriction of processing in specific circumstances.

For any questions about your rights or to submit a data request, please contact our privacy team using the information provided on this page.

How We Protect Your Data

Our team implements administrative, technical, and physical safeguards to help keep your information secure.

Technical Security Measures

  • • Encryption of data during storage and transmission.
  • • Regular updates of software and system firewalls.
  • • Use of secure, unique credentials for database access.
  • • Routine system vulnerability testing and assessment.

Organizational Security Practices

  • • Employee training on privacy and security best practices.
  • • Clear access controls and need-to-know data policies.
  • • Incident response plans and audit reviews.
  • • Ongoing monitoring to detect and reduce risks.

How Long We Retain Your Data

We keep your information only as long as necessary for our services or as required by Australian law.

  • • Account details are deleted when you request closure.
  • • Usage analytics are stored for a limited period.
  • • Messages may be kept for service quality assurance.
  • • Transaction records kept for legal and tax purposes.
  • • Preferences retained to manage opt-out requests.

All data is securely erased after the retention period ends.

International Data Transfers

Your information may be processed overseas if we work with global partners, always under secure guidelines.

  • • Data sharing for technical support services.
  • • Cloud hosting stored in other jurisdictions.
  • • Service partners operating outside Australia.
  • • Legal protections such as standard contractual clauses are applied.

Cookies and Tracking Technologies

We use cookies for enhanced website performance, personalisation, and analytics, always in line with consent preferences.

Types of Cookies We Use

  • • Ensure basic functioning of the website.
  • • Collect information about website usage statistics.
  • • Enable tailored content and suggestions.
  • • Support customised features and user settings.

Manage cookie preferences at any time via your browser settings.

Changes to This Privacy Policy

We may update our Privacy Policy for new services or legal requirements, and will notify users of such changes.

  • • Email updates if you’re subscribed to notifications.
  • • Website pop-ups or banners upon significant changes.
  • • Updates to the policy date at the top of the page.
  • • Notices on our homepage for major revisions.

Your continued use of lumivarexion.com means you accept these updates.

How to Contact Our Privacy Team

For any privacy inquiries or data access requests, reach out directly.

lumivarexion

570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia

Phone: +61215548372

Email: content@lumivarexion.com

Policy last updated November 5, 2025

Policy effective as of November 5, 2025